Terms of Use
Last Updated: September 2026
Welcome to the SRN LOCK website. These Terms of Use govern your access to and use of srnlock.com and its related pages, content, product information, downloadable materials, and communication features.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the website.
1. About SRN LOCK
This website is operated by Guangzhou SRNLOCK Technology Co., Ltd.
SRN LOCK is a manufacturer and supplier of smart locking products and related system solutions, including hotel door locks, residential smart locks, smart cabinet locks, smart padlocks, hotel lock systems, access control products, and related accessories.
The website is primarily intended for business customers, distributors, project buyers, system integrators, hotel operators, furniture manufacturers, and other professional purchasers.
2. Website Information
The content on this website is provided for general business and product information purposes.
We make reasonable efforts to keep product descriptions, specifications, images, certificates, technical information, and other website content accurate and up to date.
However, product specifications, materials, functions, appearance, packaging, software features, availability, and other details may be updated or changed as products are improved.
Website content should not be considered a final contractual specification unless it is confirmed in an official quotation, proforma invoice, sales agreement, technical specification, or other written document issued by SRN LOCK.
3. Product Information and Availability
Product images are provided for reference and may show optional configurations, customized finishes, project installations, or accessories.
Actual products may vary depending on:
- selected model or configuration;
- order quantity;
- customization requirements;
- production updates;
- component availability;
- software or firmware version;
- destination market requirements.
Customers should confirm all important technical, dimensional, certification, compatibility, and installation requirements before placing an order.
4. Quotations, Pricing and Business Transactions
Information displayed on this website does not constitute a binding offer to sell.
Product prices, minimum order quantities, lead times, shipping costs, payment terms, and other commercial conditions are subject to confirmation.
A business transaction becomes effective only when the relevant terms have been confirmed through an official quotation, proforma invoice, purchase order acceptance, sales contract, or other mutually accepted written agreement.
Where there is any conflict between this website and a signed or formally accepted sales document, the terms of the applicable sales document shall prevail.
5. Intellectual Property
Unless otherwise stated, all content on this website, including but not limited to:
- text;
- product images;
- photographs;
- videos;
- product drawings;
- technical documents;
- graphics;
- logos;
- trademarks;
- website design;
- downloadable materials;
is owned by or licensed to SRN LOCK and is protected by applicable intellectual property laws.
You may view, download, or print website materials for legitimate business evaluation and purchasing purposes.
You may not reproduce, republish, modify, distribute, resell, scrape, or commercially exploit website content without prior written permission from SRN LOCK.
6. Permitted Use
You may use this website for legitimate purposes such as:
- learning about SRN LOCK products;
- comparing product solutions;
- requesting quotations;
- evaluating products for projects;
- downloading authorized product materials;
- contacting our sales or technical team.
Your use of the website must comply with applicable laws and must not interfere with the normal operation or security of the website.
7. Prohibited Activities
You may not use this website to:
- attempt unauthorized access to the website, server, or connected systems;
- introduce malicious code, viruses, or harmful software;
- copy or scrape website content at scale without permission;
- impersonate SRN LOCK or falsely represent a relationship with SRN LOCK;
- use SRN LOCK trademarks, product materials, or certificates in a misleading manner;
- submit false, fraudulent, abusive, or unlawful inquiries;
- interfere with the website’s operation or other users’ access.
We reserve the right to restrict or block access where misuse is detected.
8. Information Submitted by You
When you submit an inquiry, quotation request, technical document, drawing, image, specification, or other information through the website, you confirm that you have the right to provide that information.
Information submitted to SRN LOCK may be used to:
- understand your requirements;
- recommend suitable products;
- prepare quotations;
- provide technical support;
- evaluate customization requirements;
- communicate with you regarding your project.
Please do not submit confidential information unless it is necessary for your inquiry or project.
Our handling of personal information is also subject to our Privacy Policy.
9. Third-Party Links and Services
This website may contain links to third-party websites, platforms, services, maps, translation tools, social media services, or communication applications.
These third-party services are operated independently from SRN LOCK.
We are not responsible for the availability, content, security, privacy practices, or accuracy of third-party websites or services.
Your use of third-party services is subject to their own terms and policies.
10. Translations
This website may provide automated or third-party translations for the convenience of international visitors.
While we aim to make translated content useful, translations may contain errors or differences in wording.
Where accuracy is important, particularly for technical specifications, quotations, contracts, certificates, or legal information, the original English version or formally issued business document should be used for confirmation.
11. Disclaimer
We make reasonable efforts to maintain the accuracy and availability of this website.
However, the website and its content are provided on an “as available” basis.
We do not guarantee that:
- every page will always be available without interruption;
- all website information will always be completely error-free;
- all products shown will remain continuously available;
- third-party services linked to the website will operate without interruption.
Nothing on this website replaces the need to confirm product suitability for a specific application before purchase or installation.
12. Limitation of Liability
To the maximum extent permitted by applicable law, SRN LOCK shall not be liable for indirect, incidental, consequential, or special losses arising solely from the use of, inability to use, or reliance on information contained on this website.
This limitation does not affect liabilities that cannot legally be excluded or limited.
Any liability relating to purchased products, delivery, warranty, payment, installation, customization, or other commercial matters shall be governed by the applicable quotation, sales agreement, warranty terms, or other agreed business documents.
13. Privacy and Cookies
Your use of this website is also subject to our:
- Privacy Policy
- Cookie Policy, where applicable
These policies explain how personal information and cookies may be used when you visit or interact with the website.
14. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our website, services, business practices, or applicable requirements.
The latest version will be published on this page with an updated revision date.
Continued use of the website after an update constitutes acceptance of the revised Terms of Use.
15. Governing Law
These Terms of Use shall be interpreted in accordance with the applicable laws of the People’s Republic of China, unless otherwise required by applicable mandatory law.
Any dispute arising specifically from the use of this website should first be addressed through good-faith communication between the parties.
16. Contact Us
If you have any questions regarding these Terms of Use, please contact:
Guangzhou SRNLOCK Technology Co., Ltd.
Email: info@srnlock.com
Website: srnlock.com
